{"id":15908,"date":"2021-11-16T12:54:33","date_gmt":"2021-11-16T12:54:33","guid":{"rendered":"https:\/\/icgnet.it\/claims-portal\/"},"modified":"2021-11-16T12:55:03","modified_gmt":"2021-11-16T12:55:03","slug":"claims-portal","status":"publish","type":"page","link":"https:\/\/icgnet.it\/en\/claims-portal\/","title":{"rendered":"Claims Portal"},"content":{"rendered":"\n
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Claims Portal<\/strong><\/p>\n\n\n\n

A portal, through which to complete the most suitable insurance and service offer, available to different users, thanks to a refined profiling system.<\/p>\n<\/div><\/div>\n<\/div><\/section>\n\n

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The agenda of the activities, the central pivot of the system, is built by the work flow engine and by profiling, activating automatic checks and definition of deadlines and priorities.<\/p>\n\n\n\n

A platform open to the insured customer, through which, supported by the Virtual Assistant, he can:<\/p>\n\n\n\n

– see and manage their policies and their insurance position<\/p>\n\n\n\n

–<\/span> request information by receiving immediate responses<\/span><\/p>\n\n\n\n

– report a claim<\/span><\/p>\n\n\n\n

Through chatbots or the use of intelligent forms, not only the insured but also the injured party can make the complaint in a few minutes, uploading images and documents.<\/p>\n<\/div><\/div>\n<\/div><\/section>\n\n

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OTHER CHARACTERISTICS<\/strong><\/p>\n\n\n\n

The images are automatically classified and indexed based on their content thanks to the Horus engine.<\/span><\/p>\n\n\n\n

The portal is accessible via desktop, mobile, link and tablet. It is possible to provide access via a QR code linked to the policy or via a link from the proprietary portal.<\/span><\/p>\n\n\n\n

The insured remains constantly informed via APP, email, sms about the status of his claim.<\/span><\/p>\n\n\n\n

Communications with external databases and other systems can take place online through Web Services (WS) or through batch flows.<\/span><\/p>\n\n\n\n

All the documentation produced by the platform is equipped with QR codes that allow you to simplify and speed up any subsequent checks or uploads.<\/span><\/p>\n<\/div><\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"

Claims Portal A portal, through which to complete the most suitable insurance and service offer, available to different users, thanks to a refined profiling system. […]<\/p>\n","protected":false},"author":56,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Rafael Patron","author_link":"https:\/\/icgnet.it\/en\/author\/rafael-patron\/"},"uagb_comment_info":0,"uagb_excerpt":"Claims Portal A portal, through which to complete the most suitable insurance and service offer, available to different users, thanks to a refined profiling system. […]","_links":{"self":[{"href":"https:\/\/icgnet.it\/en\/wp-json\/wp\/v2\/pages\/15908"}],"collection":[{"href":"https:\/\/icgnet.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/icgnet.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/icgnet.it\/en\/wp-json\/wp\/v2\/users\/56"}],"replies":[{"embeddable":true,"href":"https:\/\/icgnet.it\/en\/wp-json\/wp\/v2\/comments?post=15908"}],"version-history":[{"count":1,"href":"https:\/\/icgnet.it\/en\/wp-json\/wp\/v2\/pages\/15908\/revisions"}],"predecessor-version":[{"id":15914,"href":"https:\/\/icgnet.it\/en\/wp-json\/wp\/v2\/pages\/15908\/revisions\/15914"}],"wp:attachment":[{"href":"https:\/\/icgnet.it\/en\/wp-json\/wp\/v2\/media?parent=15908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}