A unique comprehensive platform.
UX and workflows are created and driven by ICG user profiling module.
Manager access ICG Fleet Insurance Management portal. Drivers access a smart touchpoint which is available 24/7.
ICG Bots are programmed to provide information on covers, collect complaints and update customers on the status of the claims they have notified.
Each repetitive task is delegated to an ICG bot so that your team can focus on high value interactions.
Record and analyse any interaction with your customers to ensure your profiling process is based on consistent and updated information. Create tailor made protection offers and marketing campaigns easily and on solid basis
Simply using a smartphone and ICG Horus AI Engine you can check the status of your fleet in real time and timely act on maintenance issues. Check policyholders statements and automatically check damages.
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